Q: What, exactly, do you inspect?
We inspect pretty much anything that can be seen in the house. During the course of the inspection, we will be on the roof, in the attic, and all around the exterior of the home inspecting the foundation, the structure, as well as the grading of the lot. We will be removing the electrical panel cover, running every built-in appliance on a Normal cycle, opening and closing every door and window as well as testing every plug in the house with a circuit tester. We test static water pressure to the house, we run all faucets for a fixed amount of time, and we flush every toilet at least 3 times. We follow processes that are designed to find some plumbing deficiencies that cannot be seen. We will stress the cooling system by running it for at least 2 hours if the outside temperature allows it. Our inspection process dictates that we will have every light and appliance running simultaneously so that we can be sure your electrical system can withstand a full load. Our process has been fine-tuned over the course of hundreds of previous inspections to be sure that we identify any major deficiency that might affect the value or the safety of the home.
Q: Do you offer Thermal Imaging as part of your inspection services?
Yes. It is absolutely amazing what you can find with a thermal (infrared) camera that is virtually invisible to the naked eye, even if well-trained. We offer Thermal Imaging as a stand alone service or as an add-on to a standard home inspection. Please call for pricing. Click here to learn more: Thermal Imaging Inspection
Q: What are your qualifications?
In addition to being licensed by TREC as a Professional Inspector (9871), I am also a licensed Apprentice Electrician (
TDLR #163796). I am a graduate of the University of Texas at Arlington and a graduate of the American Home Inspector's Training Institute. I am a member of the National Association of Certified Home Inspectors (09121803), the Texas Association of Real Estate Inspectors, and Infinity Home Inspections is a member of the Fort Worth Better Business Bureau, where we have never had a single complaint. In addition to years of experience, I have taken over 700 hours of Home Inspection Training courses. Click
to see some of the courses taken. Before I was a Home Inspector, I ran a company that specialized in rehabilitating foreclosed properties for various banks, investors, property managers, and real estate agents in the DFW area since 2001.
Q: How does the inspection get scheduled?
In the vast majority of cases, all you have to do is call us at 817.319.6278 and we will take care of everything. If the house is being listed by a Real Estate Agent, we will call CSS (Centralized Showing Service) and set up the inspection for the day and time that you request. We have all the necessary keys to let ourselves in and conduct the inspection. If the home is For Sale by Owner or still owned by a builder, we will get all the necessary information from you when we speak over the phone (Current owner or Builder contact information). We handle 2 inspections per day: start times are 9am and 2pm. We can almost always get you one of those 2 appointments within 72 hours, but if you have a preference please call early in your option period. Almost every buyer has a short option period, so our schedule tends to fill up quickly.
Q: Can I attend the inspection or do I have to be there?
You are more than welcome to attend the entire inspection if you would like to. We are very proud of the level of service provided and would love for every client to see it first-hand. Most commonly, buyers arrive towards the end of the inspection and we spend 20 to 30 minutes walking around and talking about the results of the inspection. You can choose to arrive whenever you like and stay as long as you can or want to. You will find the post-inspection walk-around to be extremely beneficial and it will make the report much easier to understand. Your report is guaranteed to be ready within 24 hours of the inspection.
Q: Do you have any associations with Real Estate Agents, Banks, and Builders, or are you completely independent?
We consider ourselves to be completely independent and impartial. We are not in partnership with any builder or bank. We spend very little time marketing directly to Real Estate Agents. We do have agents that highly recommend us to their clients, but we do not hold ourselves accountable to them in any way. You are our customer, and you are our only responsibility. If your agent accompanies you to the inspection, they may be impressed with our service and refer us to their future clients as well. This is generally how we come to meet and have association with Real Estate Agents.
Q: Why should I have a home inspection?
A home inspection summarizes the condition of a property, points out the need for repairs and identifies areas that may need attention in the near future. An inspector is familiar with all elements of home construction, proper installation, maintenance and home safety. He or she knows how the home's systems and components are intended to function together, as well as why they fail. Above all, most buyers find it difficult to remain completely objective and unemotional about the house they really want, and this may have an effect on their judgment. My job is to protect the customer from entering into a situation where they did not have all the facts. For accurate information, it is best to obtain an impartial, third-party opinion by a professional in the field of home inspection.
Q: Can a house fail a home inspection?
No. A home inspection is an examination of the current condition of your home. It is not an appraisal, which determines market value, or a municipal inspection, which verifies compliance to local codes and standards. The inspection report will describe the physical condition of a property and indicate what may need repair or replacement.
Q: Are you fully insured?
Infinity Home Inspections does carry Errors & Omissions Insurance in accordance with the rules set forth by TREC. Any inspector or inspection firm is required to carry this insurance in order to renew their license as of 2007. Texas home inspectors are required to renew licenses every two years, at which time they must show proof of insurance and 32 hours of continuing education courses. We have also become an accredited member of the Better Business Bureau in order to place ourselves in good standing with our customers.
Q: What if the report reveals problems?
No house is perfect. When the inspector identifies problems, it does not indicate you should not buy the house. The findings serve to educate you in advance of the purchase about the condition of the property. A seller may adjust the purchase price or contract terms if major problems are discovered during an inspection. If your budget is tight, or if you do not want to be involved in future repair work, this information will be extremely valuable.
Q: Do you do Termite Inspections?
We will look for and report evidence of wood-destroying insects during a standard home inspection. If we see it, we will let you know and report it, but it is important to understand that I am a Home Inspector, not a Termite Inspector. If your lender is requiring a WDI Report, that form can only be filled out by a person who is licensed by the Pest Control Board. If your lender is requiring this form (FHA Loans typically do require it) then we have arrangements in place with Step by Step Pest Services to meet us at the time of inspection and perform their inspection at that time. They produce the WDI Report online almost immediately and they charge $50 for their services; you will pay them seperately.
Q: What if I find problems after I move into my new home?
A home inspection is not a guarantee that problems won't develop after you move in. Please understand that a home inspection is a visual inspection of the home on the day of the inspection. However if you believe that a problem was already visible at the time of the inspection and should have been mentioned in the report, your first step should be to call and meet with the inspector to clarify the situation. Misunderstandings are often resolved in this manner. If necessary, you might wish to consult with a local mediation service to help you settle your disagreement. Though many home inspectors today carry Errors & Omissions liability insurance, litigation should be considered a last resort. It is difficult, expensive, and by no means a sure method of recovery.
Q: Matt, did you make this outstanding website all by yourself?
Well, yes I did. Thank you for asking! If you or someone you know is looking for something similar, I would be happy to discuss buidling it.